Terms and Conditions

Please read the terms and conditions carefully before purchasing.

  • All purchases from the website are made to order, meaning your order is baked fresh, especially for you.
  • Pickup times are strict, customers are responsible for picking up their order on the agreed date and time.
  • For special/custom orders, a minimum of 15 days is required to process your order and are subject to date availability.
  • A 50% deposit is required for special/custom orders and the final balance is due 7 days before pick up. Orders with unpaid balances will not be processed.
  • Your custom cookie order is only confirmed once all details have been worked out and once the deposit is received (or full payment if applicable).
  • Place your order and make payment as early as possible to secure your date.
  • Deposits are non-refundable & all sales are final.


Refund & Return Info

  • We do not offer refunds on any purchases made on this website.
  • For custom orders, deposits are non-refundable & all sales are final.